Tom & Becky Dean, Usborne Books Directors

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Half-Price Replacement Policy

Usborne books and Kane/Miller books purchased through an Usborne Books & More Consultant, are eligible for a Half-Price Replacement - regardless of how the damage is caused.

We offer this benefit to any customer that has purchased from us: Tom & Becky Dean - 

Please Note... unless you are one of our local customers, it is often more advantageous for you to book a party to earn free and discounted books because of the shipping cost to return the damaged book(s) to us and then the shipping to send the replacement book(s) back.

Party Example: If you collect $100 in orders (or order $100 in books yourself), we can offer you $10 in merchandise allowance and $25 at half-price. Plus, anyone is eligible, regardless of who you originally ordered from.

See more details about hosting a party at: Usborne Books & More Facebook Party or Catalog Party 

Claiming a Half-Price Replacement Book

    • Package damaged book appropriately for mailing
    • Include verification that your book was purchased from Tom & Becky Dean - This can be a your receipt or our Consultant sticker on back of book
      NOTE: verification must be included to be eligible
    • Include payment: 50% of the current retail value and a $6 shipping fee if you are not local -- replacement book needs to be mailed back to you
    • Mail book via US Mail - media mail (or "book rate")
      NOTE: Customer is responsible for return shipping cost
    • Please contact us for our address if you have a damaged Usborne or Kane/Miller book.  Thanks.

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Contact Us if you have further questions.

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