Tom & Becky Dean, Usborne Books Directors
Half-Price Replacement Policy
Usborne books and Kane/Miller books purchased through an Usborne Books & More Consultant, are eligible for a Half-Price Replacement - regardless of how the damage is caused. Just send us the damaged book following the instructions below and you will receive back a new replacement book of that same title.
Claiming a Half-Price Replacement Book
- Package damaged book appropriately for mailing
- Include verification that your book was purchased through an Usborne Books & More Consultant --
a receipt or a Consultant sticker on back of book
NOTE: verification must be included to be eligible
- Include payment: 50% of the current retail value and a $6 shipping fee if you are not local -- replacement book needs to be mailed back to you
- Mail book via US Mail - media mail (or "book rate")
NOTE: Customer is responsible for return shipping cost
- Please contact us for our address if you have a damaged Usborne or Kane/Miller book. Thanks.